When “Disruption” Becomes Destruction: How the Attack on Government Infrastructure Threatens…Sometimes a week brings such seismic shifts that words initially fail us. Yet speak we must, especially when facing unprecedented threats…Feb 4A response icon4Feb 4A response icon4
The Process is There is No Process: Exploring Multiple Approaches to WritingThe diverse methods that fuel successful writing, from discipline to discoverySep 22, 2024A response icon1Sep 22, 2024A response icon1
The Strategic Optimist’s Manifesto (excerpt from A Future So Bright)This is an excerpt of the “manifesto”-style summary of some of the key ideas in my new book A Future So Bright, which will be coming out on…Aug 10, 2021A response icon1Aug 10, 2021A response icon1
Late DecemberThe end of the year teaches us about letting go and renewal, if we let it.Dec 31, 2020A response icon1Dec 31, 2020A response icon1
The Obligation of GratitudeA call to make our appreciation for our own good fortune more actionable for others.Dec 26, 2020A response icon1Dec 26, 2020A response icon1
Do we dare try to make 2021 our best year yet?There is a popular tendency, amplified perhaps by social media, to catalog all current events by the year in which they are happening, and…Nov 30, 2020Nov 30, 2020
The Future of Work vs. the Future of JobsWhile business tends to focus on the future of work and humans tend to focus on the future of jobs, the real potential for the future is…Jan 9, 2020A response icon1Jan 9, 2020A response icon1
Tech Humanist Meets Las Vegas: Experience and Purpose at Adobe SummitThe Adobe Summit has been taking place in Las Vegas this week, and having attended as part of the Adobe Insiders influencers program, I’ve…Mar 28, 2019Mar 28, 2019
Should A Bot Have to Tell You It’s a Bot?With humans and automation sharing many customer care responsibilities, the answer’s not totally straightforwardMar 21, 2018A response icon7Mar 21, 2018A response icon7
A Widow Sees Some Things About LoveI would never claim to know more about love than most people. All humans — and maybe non-human animals too — probably come equipped with a…Feb 14, 2018Feb 14, 2018